In recent months we have been collaborating with a brilliant research scientist at the MIT Center For Future Civic Media (a client of ours from a few years back), Leo Burd. Leo has been working on making Drupal more friendly for the billions of people around the world who only have access to basic telephony rather than smart phones and the web.
Today, Leo announced the first release of the VoIP Drupal platform.
VoIP Drupal is an innovative framework that brings the power of voice and Internet-telephony to Drupal sites. It can be used to build hybrid applications combining regular touchtone phones, web, SMS, Twitter, IM and other communication tools in a variety of ways, including:
- Voice- and SMS-based Get Out The Vote campaigns
- 2-1-1 and 3-1-1 lines (information hotlines)
- Phone-based community surveys
- PTA or any meeting reminder calls
- Story recording / playback
- Group voicemail
- Geo-based call-blasts aimed at specific streets or locations
- And much more!
As Leo writes:
Technically speaking, the goal of VoIP Drupal is to provide a common API and scripting system that interoperate with popular Internet-telephony servers (Asterisk, FreeSwitch, Tropo, Twilio, etc) dramatically reducing the learning and development costs associated with the construction of communication systems that combine voice and text technologies together.
The following VoIP servers are currently supported:
This project is under continuous development. If you would like to get involved in the project, or ask questions discussion is taking place on the VoIP Drupal Group. You can find more information in the VoIP Drupal Handbook.
The VoIP Drupal platform has originally been conceived and implemented by the MIT Center for Future Civic Media.